The ability to unlock your phone using only your face is one of the essential features of your Samsung Galaxy S22 smartphone. Enabling this option allows you to quickly unlock your phone and authenticate your identity in apps.
Many Samsung Galaxy S22 owners, however, have reported issues with this feature. If you’re having problems with the face recognition feature on your Samsung Galaxy S22, S22+, or S22 Ultra, try these solutions to fix the issue.
Fix Face Recognition Issue On Samsung Galaxy S22, S22 Plus and S22 Ultra
Clean The Lens
The first and most fundamental step is to make sure that your camera’s lens is not dirty. When dust collects on the lens, the eyesight becomes hazy. This must be checked.
If you find it dirty, clean it properly using distilled water, ethanol (at least 70% concentrated), and isopropyl alcohol (at least 70% concentrated). These goods are easy to get in local stores because they are multi-functional and a must-have for getting rid of dirt on the go. They work to remove any bacteria, dirt, or contaminants from your lens that are interfering with facial recognition.
Ensure Proper Lighting
It’s crucial to have a well-lit environment because if it’s too dark, it won’t be able to properly scan your face. Poor lighting might obscure your face’s features, which are the most important factor in face recognition.
Use Your Natural Face
Face/head accessories such as masks, glasses, hats, and so on might make it difficult to recognise your face properly. This obstructs your facial characteristics and makes it difficult to scan them. Remove any accessories from your phone before opening it, and then hold it in place to unlock it.
Avoid Heavy Makeup
If you wear a lot of makeup, it’s possible that you won’t be able to recognise yourself. This is more likely to happen if you’ve recorded your face in a certain makeup or as a naked face. Avoid wearing strong makeup or a different look than normal, as this is one of the most common causes of face recognition issues.
Hold The Device In a Certain Position
If you move or shake your phone when face-recognizing, it may cause issues because the face is blurred. Hold your phone steady, and then place your camera in a proper frame that covers your entire face.
People frequently try to scan their faces from various angles and postures, which can lead to problems. To ensure proper scanning of your face, always hold your phone in a straight position.
Delete Your Old Face Data and Make a New One
If the preceding suggestions fail to resolve the issue, we recommend that you update your face data, particularly if you registered it in makeup that is different from your regular makeup or looks.
Follow these steps to delete your old face data:
- Open the Settings app on your phone.
- Select Biometrics and Security from the drop-down menu.
- Now select Face recognition from the drop-down menu.
- If prompted, enter your password.
- Remove face data is the option.
- Finally, tap Remove to confirm your action.
You’ll need to re-register your face now.
To re-register your face, follow these instructions:
- Open the Settings app and select Biometrics and Security from the drop-down menu.
- Next, choose face recognition.
- Read through the terms and conditions before continuing.
- Your Galaxy S22 will then ask for face recognition in order to continue.
- Fit your face into the phone’s frame by carefully positioning it without moving or shaking.
- The front camera will scan your existing face and establish a new face id.
- We also recommend that you choose the Offer Alternative Appearance to Enhance Recognition option to add an alternative appearance for better recognition and security. Follow all of the steps on the screen to create an alternate appearance.
If none of these ways work, you should call Samsung’s customer service department, which can assist you solve your difficulties in a more efficient manner.