WhatsApp is currently the best messaging software available. It is free to make phone calls, video calls, and send messages to the user. As the number of WhatsApp users on Android and iPhone grows, some users are complaining that incoming call alerts do not work when their phone is locked.

Are you one of the people who recently unlocked their phone and received a slew of missed WhatsApp calls that didn’t ring when the phone was locked? Don’t be concerned! We’ve discussed some of the most effective workarounds in this blog.

Fix WhatsApp Calls Not Ringing on Locked iPhone or Android

Fix WhatsApp Calls Not Ringing on Locked iPhone or Android

Ensure that your iPhone or Android device is not in silent mode.

Accidental touches on the device’s screen or buttons might sometimes put it into silent mode. It’s best to make sure your Android or iPhone isn’t in silent mode.

For iPhone users,

On the left side of the iPhone is the Silent/Ring Toggle. You won’t be able to hear WhatsApp notifications or ringtones when in Silent Mode. If silent mode is engaged, WhatsApp calls on the iPhone may not ring.

For Android users,

  1. Go to the Settings tab.
  2. Hit Vibration And Sounds.
  3. Following that, the screen will display three options: Sound, Vibration, and Mute. Tap Sound.
  4. WhatsApp calls on Android do not ring in some circumstances, even if sound mode is enabled. This occurs because you have a low ringtone volume scale selected. To correct this, press the Volume High Button and drag the slider to the right of the Ringtone Option.

Also: How To Fix WhatsApp Couldn’t Send Status Error on Android and iPhone

WhatsApp Ringtone Customization

If you’ve disabled silent mode but still receive WhatsApp missed calls without a ring, altering the WhatsApp ringtone may be helpful. Because some notification ringtones aren’t particularly loud.

For iPhone users,

  • Navigate to WhatsApp > Settings.
  • Then select Notifications.
  • Select Ringtone from the WhatsApp Calling Menu.
  • You will find various options under this menu. Simply select the one with the loud sound and click Save.

For Android users,

  1. Open the WhatsApp application.
  2. Choose Settings.
  3. Then select Notifications. There are three categories in this section: Groups, Messages, and Calls.
  4. Swipe down to Ringtones > Calls.

Tip:-

When your WhatsApp calls don’t ring when your phone is locked, another effective method is to force quit the app.

Force WhatsApp to Close

For Android users,

  1. Tap and hold the WhatsApp icon.
  2. Select the App Info option.
  3. Select the Force Stop Icon > OK option.

For iPhone users,

Scroll up from the bottom of the screen and pause at the centre of the screen on the main screen. You’ll now be presented with a multitasking display that includes your recently used programme. Search for the WhatsApp app by swiping left or right across the app list. Scroll right from the app preview to force the WhatsApp app to close.

After that, try making a WhatsApp call on the device that’s giving you trouble with the spare device. Also, check to see whether WhatsApp rings on the phone when it is locked. If it still doesn’t ring, try the next solution.

Toggle Airplane Mode On/Off

When your iPhone is locked due to network-related difficulties, this can be a relatively effective solution for not receiving WhatsApp calls.

For iPhone users,

  1. From the Main Screen, swipe up.
  2. Select the Airplane Mode button.
  3. Wait a few seconds before turning it off.

For Android users,

  1. To access the Notification Panel, swipe down from the Main Screen.
  2. Toggle the Airplane Mode switch on the Notification Panel.
  3. Hold for a few seconds and then re-tap on Airplane Mode to turn it off.

Disable Do Not Disturb mode

When Do Not Disturb is enabled, all incoming notifications and calls are muted. Check that Do Not Disturb mode is turned off if WhatsApp calls aren’t ringing when the Android phone is locked. If it is enabled, simply follow the instructions outlined below.

For Android users,

  1. Go to Sound in the Settings menu.
  2. Press the Do Not Disturb button.
  3. Finally, select Turn Off Now.

For iPhone users,

  1. Navigate to Settings from the main screen.
  2. Toggle the Do Not Disturb mode off by tapping the Toggle next to it.

Related: How to Enable Two-Step Verification in WhatsApp iPhone

Update WhatsApp

Why isn’t my WhatsApp call going through? In this scenario, double-check WhatsApp’s version. Because the application is malfunctioning due to the outdated version. At the same time, the performance of individual apps suffers.

For Android users,

  1. Go to the Play Store on Google.
  2. Select the Icon for Profile.
  3. Manage Apps And Devices > Manage is the option.
  4. Update Available should be selected.
  5. The list of Applications can be found in this section.
  6. Select WhatsApp and click Update.

For iPhone users,

  1. Go to the Apple Store website.
  2. At the top of the screen, click the Profile Icon.
  3. Look for the WhatsApp application.
  4. Hit Updates present next to the WhatsApp App.
  5. Choose Update All to update all apps.

Low Data Mode / Disable Data Restriction Mode

The Low Data Mode feature is another reason WhatsApp doesn’t ring when your iPhone or Android is locked. The application operating in the background is prevented from using cellular data or Wi-Fi in this mode. So make sure this feature is turned off on both Android and iPhone.

For iPhone users,

  1. Go to the Settings > Mobile Data section.
  2. Options for Mobile Data > Toggle the Low Data Mode by pressing the Toggle button next to it.

For Android users,

  1. Go to the Settings tab.
  2. Select Data Usage from the Connections menu.
  3. Select Wi-Fi Data Usage from the menu.
  4. Choose the WhatsApp App.
  5. Turn off the use of all background data.

Turn off Battery Saver / Low Power Mode.

One of the best features for preventing battery drain is battery saver mode. Because it disables all battery-draining functions and apps. WhatsApp is unfortunately included under the list. This effectively disables WhatsApp’s ability to make or receive calls, therefore it’s best to turn it off.

For iPhone users,

  1. Go to the Settings tab.
  2. Disable Low Power Mode from the Battery menu.

For Android users,

  1. Go to the Settings tab.
  2. Choose Battery And Device Care > Battery from the menu.
  3. Toggle the Power Saving Mode off by tapping the Toggle next to it.

We recommend that you only use this feature if you have a low battery emergency or if you don’t have a charger with you.

Reset Network Configuration

In all likelihood, a malfunction or random modification in the device’s network settings could result in WhatsApp not receiving calls on iPhone/Android. To resolve the problem, try resetting the network settings.

For Android users,

  1. Go to the Options tab.
  2. Select the Backup And Reset option.
  3. Reset Network Settings is the option.
  4. Reset the settings.If prompted, enter the Password, PIN, or Pattern.
  5. To be sure, hit Reset Settings once more.

For iPhone users,

iOS 15 and up:

  1. Go to the Settings tab.
  2. Select General > Transfer or Reset iPhone > Reset from the menu.
  3. Reset Network Settings is the option.

iOS 14 and older:

  • Go to Settings > General > Reset > Reset Network Settings in the Settings App.
Let’s Make a Call!

Hopefully, you can now make and receive WhatsApp calls even while the device is locked. These are easy and efficient remedies, so use them to Fix WhatsApp Calls Not Ringing on Locked iPhone or Android.

Stacy is enthusiastic about daily innovations in smart gadgets. She finds inspiration and motivation in all of life’s experiences, whether good or bad. Her interests are photography, interior design, fashion, and tech. She feels blessed to be living her dream of working in events for creative people.

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